What are the technical specifications I need to know or configure for my company's Blue Ocean Brain subscription?

You can share these tech specs details with your IT team for security information, available integrations, and more.

Table of Contents:

Application

Application Emails

Single Sign-On

Integrations

Blue Ocean Brain's CRM-sent Emails


For Blue Ocean Brain license-based and lesson-based subscription models, you will need to ensure that the IP address, sending email addresses, and domains are authorized.

 

Please contact your Client Success Manager for more information regarding IT details.

Application

Supported Browsers

Internet Explorer (version 11)

Mozilla Firefox (current and current minus one)

Safari (current and current minus one) Google Chrome (current and current minus one)

Edge (current and current minus one)

Service Provider Amazon Web Services (AWS)
Security Minimum TLS 1.2
Fully Qualified Domain Name (FQDN) blueoceanbrain.com

Application Emails

Egress IP 167.89.15.60
Sending Addresses

team@blueoceanbrain.com

bob@blueoceanbrain.com

support@blueoceanbrain.com

webcast@blueoceanbrain.com

Sending Domains

blueoceanbrain.com

email.blueoceanbrain.com

Email Delivery Service SendGrid

Single Sign-On

Supported Protocols SAML 2.0
SAML Hash Algorithm SHA-256 (*preferred) and SHA-1
Just-in-Time (JIT) Account Provisioning Supported
SAML Logout Supported when SAML Logout URL is located in the XML metadata file
SAML Subject/NameID Email Address (*preferred), other unique identifiers supported
Required Attributes

First Name

Last Name

Email

Blue Ocean Brain integrates with:

  • Degreed
  • Docebo
  • EdCast
  • HealthStream
  • LCVista CPE
  • Limeade
  • Microsoft Teams
  • SharePoint
  • Slack
  • SuccessFactors
  • Yammer

Don't see your LMS or LXP? Let's chat!

CRM-Sent Emails

For BOB communications, we rely on a CRM, HubSpot, to deliver emails. To ensure that BOB content releases, Support emails, and other relevant communications are delivered properly to your inbox, please follow the steps indicated here.

Authorizing a sender or domain

Work with your IT team to make changes to your authorization list or "safe sender" list. If you're using a free email provider such as Gmail, you can find authorization instructions in their Help documentation. The following is a complete list of email addresses HubSpot uses for internal email notifications and would need to be added to the safe sender list:

  • noreply@hubspot.com
  • success@hubspot.com
  • hubspotreports@hubspot.com
  • notifications@hubspot.com
  • notifications@email.leadin.com

Authorizing IP addresses

In some cases, an IP address may need to be authorized by your IT team to pass through certain firewalls and securities. Below is a list of all IPs that our emails from HubSpot may come from. Please consider authorizing each of these HubSpot IPs to maximize your deliverability rate:

3.93.157.0/24 54.174.57.0/24 139.180.17.0/24
18.208.124.128/25 54.174.59.0/24 143.244.80.0/20
54.174.52.0/24 54.174.60.0/23 158.247.16.0/20
54.174.53.128/30 54.174.63.0/24