You can share these tech specs details with your IT team for security information, available integrations, and more.
Table of Contents:
Blue Ocean Brain's CRM-sent Emails
For Blue Ocean Brain license-based and lesson-based subscription models, you will need to ensure that the IP address, sending email addresses, and domains are authorized.
Please contact your Client Success Manager for more information regarding IT details.
Application
| Supported Browsers |
Internet Explorer (version 11) Mozilla Firefox (current and current minus one) Safari (current and current minus one) Google Chrome (current and current minus one) Edge (current and current minus one) |
| Service Provider | Amazon Web Services (AWS) |
| Security | Minimum TLS 1.2 |
Application Emails
| Egress IP | 167.89.15.60 |
| Sending Addresses |
team@blueoceanbrain.com bob@blueoceanbrain.com support@blueoceanbrain.com webcast@blueoceanbrain.com |
| Sending Domains |
blueoceanbrain.com email.blueoceanbrain.com |
| Email Delivery Service | SendGrid |
Single Sign-On
| Supported Protocols | SAML 2.0 |
| SAML Hash Algorithm | SHA-256 (*preferred) and SHA-1 |
| Just-in-Time (JIT) Account Provisioning | Supported |
| SAML Logout | Supported when SAML Logout URL is located in the XML metadata file |
| SAML Subject/NameID | Email Address (*preferred), other unique identifiers supported |
| Required Attributes |
First Name Last Name |
Blue Ocean Brain integrates with:
- Degreed
- Docebo
- EdCast
- HealthStream
- LCVista CPE
- Limeade
- Microsoft Teams
- SharePoint
- Slack
- SuccessFactors
- Yammer
Don't see your LMS or LXP? Let's chat!
CRM-Sent Emails
For BOB communications, we rely on a CRM, HubSpot, to deliver emails. To ensure that BOB content releases, Support emails, and other relevant communications are delivered properly to your inbox, please follow the steps indicated here.
Authorizing a sender or domain
Work with your IT team to make changes to your authorization list or "safe sender" list. If you're using a free email provider such as Gmail, you can find authorization instructions in their Help documentation. The following is a complete list of email addresses HubSpot uses for internal email notifications and would need to be added to the safe sender list:
- noreply@hubspot.com
- success@hubspot.com
- hubspotreports@hubspot.com
- notifications@hubspot.com
- notifications@email.leadin.com
Authorizing IP addresses
In some cases, an IP address may need to be authorized by your IT team to pass through certain firewalls and securities. Below is a list of all IPs that our emails from HubSpot may come from. Please consider authorizing each of these HubSpot IPs to maximize your deliverability rate:
| 3.93.157.0/24 | 54.174.57.0/24 | 139.180.17.0/24 |
| 18.208.124.128/25 | 54.174.59.0/24 | 143.244.80.0/20 |
| 54.174.52.0/24 | 54.174.60.0/23 | 158.247.16.0/20 |
| 54.174.53.128/30 | 54.174.63.0/24 |