If you forget your Blue Ocean Brain password, you can have a temporary password emailed to you.
Note: Follow the steps below if you do not remember your password. If you know your current password and want to change it, please follow the steps here.
Everyone is provided with a password when their Blue Ocean Brain account is created. If you cannot remember your password, you can have a new password sent to you by following the instructions below.
- Select the Sign In button on the Blue Ocean Brain homepage and enter your email address or username.
- Once you get to the Password screen above, select the "Forgot Your Password?" link and enter your email address.
A link will be sent to your email address with instructions on resetting your password.
Note: If you are not directed to the Blue Ocean Brain login screen, but rather your company's single sign-on page appears instead, you do not have a Blue Ocean Brain password for your account. Instead, you will need to sign in to your organization's single sign-on page to access BOB. If you've forgotten your company login credentials, please contact your organization's IT department.
Didn't receive your "Forgot Password?" email?
If you didn't receive your "Forgot Password?" email within a few minutes, please confirm the following:
- Does your organization have a current subscription to Blue Ocean Brain, and if so, do you have an account in BOB? If your organization has a current subscription and you do have an account, make sure your email address and password are spelled correctly.
- Do you have more than one work email address? Your Blue Ocean Brain account may be linked to your other email address.
- Is your "Forgot Password?" email in your spam or junk folder? The email may have been sent there by accident.
If you answered "Yes" to question 1 and "No" to questions 2 & 3, and you STILL haven't received your "Forgot Password?" email, don't fret! Please Contact Us, and our Support Team will be happy to troubleshoot.