INTERNAL - Webcasts - How do I prepare a Customer for their educational webcast?
Follow the steps provided to prepare your Customer for their educational webcast.
Step 1: Schedule the webcast.
Once a Customer has determined the webcast topic, schedule the webcast using the the steps provided in the article How Do I Schedule a Webcast?
Step 2: Send the Customer the title-specific webcast marketing template in HubSpot.
The template includes a description of the Webcast, a webcast outline, and an email template. The Customer can share these documents with their team and anyone invited to the webcast.
Step 3: Send the Customer the marketing materials for their webcast.
Each webcast should have an email template, a pdf description image, and an email image. You may also send the Webcast Team Members and Webcast Registration documents to answer many of their questions.
Step 4: Schedule a panelist prep meeting (if requested).
Approximately 5 weeks out from the webcast date, schedule a panelist prep meeting (if the Customer feels necessary) and email the HubSpot webcast-specific panelist prep template to your Customer. This includes: the webcast agenda, the webcast outline, panelist prep questions, and the Webcast Team Members.
These templates may be forwarded from your email account; please ensure you're including the correct webcast title when forwarding these documents.
Invite the following people to the panelist prep meeting:
- Point of Contact
- Panelist (if different than POC)
Note: The presenter does not need to be included in the prep. See How to Run a Panelist Prep Meeting.
Step 5: Ensure your POC and panelists have received the Teams link to their webcast.
Approximately 2 weeks before the webcast, please make sure your POC and panelists have received their Teams link (or you have received their platform link).