Each internet browser's cache and cookies are cleared uniquely.
When experiencing difficulty accessing the Blue Ocean Brain (BOB) platform, it is helpful to clear browser cache and cookies.
First, use this link to clear the Blue Ocean Brain site cache.
If you need to further troubleshoot, please use the respective link for browser-specific steps to clear the cache:
- How to clear browser data using Google Chrome.
- How to clear browser data using Mozilla Firefox.
- How to clear browser data using Safari.
- How to clear browser data using Microsoft Edge.
Note: Internet Explorer 11 is no longer supported as of 03/31/2022. On 06/15/2022, Microsoft began auto-removing it from devices.