How do I ensure Blue Ocean Brain emails aren't sent to my employees' junk or spam folder?

Authorize BOB's IP address, domains, and email addresses for best success in deliverability for BOB emails.

Your organization has the option of sending the below emails to your employees:

  • Welcome emails containing login credentials
  • Micro-communication emails containing the currently featured lesson
  • Forgot Password emails for companies with Blue Ocean Brain passwords (i.e. not using SSO)
  • Verification emails for companies using auto-provisioning by domain (i.e. not using SSO)

Blue Ocean Brain uses SendGrid as the email relay provider to send out these emails. For best email deliverability to your employees, please ensure your IT team authorizes the following:


Egress IP 167.89.15.60
Sending Addresses

team@blueoceanbrain.com

bob@blueoceanbrain.com

support@blueoceanbrain.com

webcast@blueoceanbrain.com

Sending Domains

blueoceanbrain.com

email.blueoceanbrain.com